An agentic AI voice agent that phones your customers, holds a natural conversation in South African English, and gets results. It works 24/7, never gets tired, and reports on every call.
Verifies identity, explains accounts, negotiates appointments, you set the limits and it does the work.
Responds calmly to "already paid", "can't afford it", "medical aid must pay", unemployment and fraud claims, and refers to a supervisor when needed.
Runs routine tasks, confirms details, books specialist callbacks and follows up on outstanding documents.
Use one of our natural South African voices, or upload a short recording of your own voice (or a team member's, with permission) and the agent speaks in that voice.
Sends links by SMS, initiates conversations on Whatsapp and confirms email addresses and numbers slowly and accurately.
Every call is scored and logged: outcome, promised amount and date, reasons, sentiment and compliance, ready for your CRM or dashboard.
Compare the monthly cost of handling the same call minutes with a Quadfin AI agent or with human agents. Human seat cost is salary plus an overhead uplift (rent, utilities, equipment, idle time). A human agent has a limited number of talk hours per day, because the rest of the shift goes to wrap-up and breaks.
The AI agent saves you R10,450 per month (40%).
Estimate only, excluding VAT. Human cost uses full-time equivalents, so partial agents are counted pro rata. AI rate is the "from" price and depends on call complexity. Telephony is billed by your SIP provider in both cases.
Simple, pay-as-you-go pricing in South African Rand. Use your existing SIP trunk and numbers. No contracts.
| AI agent usage | Price |
|---|---|
| AI agent talk time, outbound or inbound (calls run over your own SIP trunk) | from R1.60 / min |
| Website voice widget call, embedded straight on your Website for general interactive conversation | from R1.55 / min |
| SMS Integration | R0.30 / sms |
| Phone line and call charges | Your SIP provider |
| Once-off setup | Price |
|---|---|
| AI agent setup and call script | from R5,000 |
| Upload your own voice (voice clone setup) | from R1,500 |
| Integration with your dialler or CRM | from R15,000 |
| Call reporting and outcome dashboard | Included |
Prices exclude VAT. Per-minute rates start from the price shown and depend on the complexity of the call. Call time is billed per minute, rounded up to the next full minute. Telephony (line rental and call charges) is billed by your own SIP provider. Prices are based on the current exchange rate and may vary. Contact us for volume pricing and a tailored quote.
You stay in control of who is called, why and how. Quadfin acts as your operator under POPIA, with compliance controls built into every agent.
Before any agent goes live, your business completes Know Your Business verification and signs a POPIA operator agreement.
You must show that every person on your list agreed to be called, or that another lawful basis under POPIA applies. Numbers without evidence are not dialled.
Standard limitations are built into every agent and cannot be switched off.
The call script and business rules are designed and signed off by you: verification questions, offers, settlement limits and escalation contacts. Quadfin checks each version against the law and our built-in limits before it goes live, and keeps a full version history.
Every call is recorded and transcribed. You can listen to, download or request deletion of any recording from your dashboard, and each call is logged with its outcome, promised amount and date, and compliance flags.
People can ask to access, correct or delete their information, or object to calls. Requests made on a call are actioned automatically, and others are passed to your Information Officer within one business day.
Want the full compliance and onboarding policy? Request a copy.
Click the button below, allow microphone access, then talk to the agent. Demo calls last 45 seconds and use fictional data.
Tell us about your call volumes and we'll send a tailored quote.
Get a tailored quote